At Callitty, we’re not just an answering service; we’re a strategic partner dedicated to the growth and success of your transportation business. We are here to ensure your clients receive the highest quality service, your operations run smoothly, and your reputation remains impeccable. Experience the difference that a specialized taxi dispatch answering service can make, and partner with us for unparalleled support.
Cost-Effective Taxi Dispatching Services
At Callitty, we offer cost-effective taxi dispatching services to ensure you never miss another call. Our live answering and call center solutions act as a seamless extension of your business, all at a fraction of the cost of hiring in-house employees.
Partner with Callitty for Outstanding Service
Discover the numerous benefits of outsourcing your call center operations, especially when catering to taxi services.
Delivering Outstanding Customer Service
Every call is an opportunity to deliver exceptional customer service or secure your next significant client. In the competitive taxi industry, first impressions matter. Our friendly and experienced agents are always ready to provide professional service that leaves a lasting impression.
Taxi Answering Service: Professional 24/7 Dispatching
From call to destination, our experienced dispatchers manage every step for a smooth journey, including timely pick-up, route optimization, and payment processing, guaranteeing passenger satisfaction.
Dispatch Accuracy
We identify and improve areas through action plans and training, ensuring exceptional accuracy in our call center. Our commitment to quality guarantees a premium service for you and your clients.
Quality Assurance
We oversee inbound calls with continuous training, evaluations, and coaching to ensure professional handling within predefined timeframes. Count on our guarantee for premium service quality.
Professional Agents
Our highly trained agents cater to diverse customer needs, from corporate travel to last-minute requests. Regular training keeps them updated on your protocols for adept issue resolution, ensuring outstanding service and customer retention.